Refund policy
At Shahi Rogan, customer satisfaction is our priority.
Due to the personal nature of our hair care products, we do not accept returns or offer refunds once an order has been delivered.
However, if you receive:
- A damaged product
- A defective item
- The wrong product
Please contact us within 24 hours of receiving your order with clear photos or videos. Our support team will review your request and provide an appropriate solution if the issue is verified.
Non-Refundable Items
- Opened or used products
- Products damaged after delivery
- Orders returned without prior approval
- Change of mind or personal preference
For assistance, contact our support team.